The antidote to call centres! We take the well proven, cost effective principles of the traditional call centre and add a bespoke approach to the design of your campaign, the calls themselves and our detailed reports on their success. All focussed on the specific needs of the motor industry.

Up Close & Personal

We use the latest web based technology to enable clients to monitor on- line the progress of their campaigns and to achieve maximum operational efficiency to leave more time for unscripted conversations with your customers. All our staff are trained to respond to any customer service issues that might arise and report back to you that day.

Fast Response

It need not take weeks to set up your campaign. We understand the need to react fast in a dynamic trading environment and we can usually have a project up and rolling within one week if necessary.

Cost Effective

Telephone marketing is known to be a highly cost effective marketing medium and PEPtalk is designed to be flexible and low cost, yet more than just a volume oriented call centre. The value of two- way communication is in the quality of the interchange and the ability of the caller to respond knowledgeably and helpfully. All our staff are specially selected and trained to be able to add value to the process.

Measurable Results

Our web enabled system allows you to measure the success of your campaign as it proceeds. Additionally, of course, we provide full reports and debrief for you to be absolutely sure how the telemarketing exercise has provided you with the results you need.