Our in-dealership learning programmes can be provided in ‘hard copy’ or e-academy formats and tailored to the individual needs of your business. The course books provide the programme detail, including the necessary stimulus materials, together with key milestones and timescales as appropriate. They also contain templates of processes and forms, where appropriate, that have been derived from examples of best practice. This is the ideal and most cost effective medium for the delivery of specific topics, such as product knowledge, where face-to-face training is not required.